2015 ARH Annual CARES Award Winners Honored
Appalachian Regional Healthcare honored employees from across its Kentucky and West Virginia system who have been named their respective hospital’s 2015 Annual ARH CARES Award Winners recently in Lexington.
These 12 CARES Award recipients were honored because of their proven dedication and commitment to exceeding the ARH CARES Standards (Communication, Attentive, Respectful, Environment and Special) in their local communities.
“These employees have been recognized as going above and beyond to care for our patients, the communities we serve and their coworkers,” ARH President and CEO Joe Grossman said. “We are very proud of each of our CARES winners and sincerely appreciate their dedication to a health system that means so much to our communities.”
Those honored as the 2015 Annual ARH CARES Winner, include:
• Beckley ARH Hospital’s winner is Sherri Willis, a licensed practical nurse in the Behavioral Sciences Center. Sherri has been employed at Beckley ARH for the past 11 years and interacts daily with patients. She was noted as having an exemplary work ethic when caring for patients and performing her duties. Sherri also is active in community outreach projects and has raised money buy toys for children living in a local homeless shelter.
• Harlan ARH Hospital winner is Sarah Hobbs, a supervisor in the Admissions Department. Sarah has worked at Harlan ARH for the past 36 years and has proven her dedication to Harlan ARH by her willingness to help wherever needed such as representing the hospital at community events, assisting with physician recruitment duties including lunches and serving on chamber and school committees.
• Hazard ARH Regional Medical Center’s winner is Kathy Sabastian, a hospital clerk for the Hazard ARH Laboratory. Kathy has been assisting patients for the past 24 years. Kathy was described as being totally focused on the patient from the minute she walks into the Medical Center, and has a smile that shines through her whole being. Kathy actively pursues way to improve patient satisfaction and is always courteous and respectful with employees.
• Hazard System Center’s winner is Angie Back, a clerk typist in for the ARH Home Services Department. Angie has been with ARH for the past 22 years. She was described as always putting the patient first, ensuring the patient gets the best, quality service from ARH. Angie also assists with organizing fundraisers when there is a need.
• Lexington System Center’s winner is Jason Hempel, a network engineer for the ARH system. Jason has been employed for the past 17 years and has been instrumental in keeping all of the ARH 11 labs up and functioning from the backend database server to the application server and down to each piece of lab equipment. ARH Corporate Medical Records noted that Jason can fix just about any problem they encounter. He is professional and friendly and does excellent follow up with customers.
• Mary Breckinridge ARH Hospital’s winner is Lacy Parks, a rehab worker in the Rehabilitation Department. Lacy has been serving patients for two years. She has been described as a creative thinker and has a personal commitment to quality service. Lacy also is involved in the Leslie County Relay for Life and the Mary Breckinridge Festival committees.
• McDowell ARH Hospital’s winner is Atha Johnson, an environmental service aide in the Housekeeping Department. Atha was described as an excellent employee who is diligent in his work and takes pride in the hospital, but more importantly, he is a spiritual man who shares his love and faith with patients and co-workers. Atha has a smile and pleasant greeting for everyone he meets. Hospital staff says his positive attitude makes him a great asset to the McDowell team.
• Middlesboro ARH Hospital’s winner is Pam Greene, a clinic supervisor for Middlesboro ARH General Surgeon Dr. Robert L. Thomas. Pam has worked for ARH for three years, and has been an exemplary employee, patient advocate and community leader. Always focused on patients, Pam has a basket of snacks she regularly shares with patients as they wait. She volunteers to assist other clinics when there is a need, trains new employees and always wants to be the first to test and pilot new computer programs and processes. Pam has been referred to as an angel who walks among us and an example we should follow.
• Morgan County ARH Hospital’s winner is Randy Blair, a plant maintenance mechanic in the Engineering Department. Randy has been recognized for his compassion for patients and communication skills. He was described as willing to go the extra mile for patients, offering to assist in any way that he can. Randy has been known to sit and talk with a patient in the cafeteria or on the outside patio to offer comfort and support.
• Summers County ARH Hospital’s winner is Robert O’Quinn, a clinical lab technician in the Laboratory Department who has served the hospital for the past eight years. Robert was recognized for being courteous, respectful and helpful to patients. He also demonstrates the CARES standard of communication by working with Main Street Care to start a system of pre-registrations for their patients to reduce the wait times for laboratory test results for patients. This new process has decreased both the reporting times in the lab and the work load for the dayshift clerk in the admissions department.
• Tug Valley ARH Regional Medical Center’s winner is Jessica Miller, a registered
nurse in the Oncology Department. Jessica has worked for the hospital for the past seven years. She was noted for going about her job as a duty to make the patient and patient’s family forget about the word ‘cancer’ while the patient is in her care. Jessica was described as a jewel by a patient’s wife, because she has wonderful communication skills and is attentive to the needs of her patients.
• Whitesburg ARH Hospital’s winner is Stacie Wallace, a nursing aide who has worked closely with patients and staff for the past three years. Stacie consistently demonstrates the fact that she embodies the CARES standards in the level of care she provides to patients and in her interaction with the team. She was described as making an additional effort every single moment that she is on the job. Stacie holds patients hands on a regular basis and she also trains other nursing aides.
Photo cutline: 2015 ARH CARES Award Winners were recognized for their achievements. From left to right (back row): Jeffrey B. Hollon, ARH Board Chair; Randy Blair, Morgan County ARH; Atha Johnson, McDowell ARH; Robert O’Quinn, Summers County ARH; Pam Greene, Middlesboro ARH; Jason Hempel, Lexington System Center; Jessica Miller, Tug Valley ARH; Joe Grossman, ARH President and CEO. Front row: Sarah Hobbs, Harlan ARH; Sherri Willis, Beckley ARH; Lacy Parks, Mary Breckinridge ARH; Stacie Wallace, Whitesburg ARH; and Kathy Sabastian, Hazard ARH.